Clayton First Aid
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Trading Terms & Conditions

Price Changes and Product Update...   In line with our policy of continual product development, we reserve the right to update products and prices when necessary and without prior notification.  We also reserve the right to temporarily or permanently withdraw products from the site


Payment Terms... The purchasing of products from this site is only available via credit, debit or purchasing card.  For 30 day credit accounts and payment terms, please contact a member of our Customer Services Team using the Contact Us option above 


Currencies... Payments are accepted online in GBP (British Pound).


Carriage Charges have increased from 27th October 2014.  We offer good service with a reputable carrier but must

make some charges to contribute towards our ever increasing freight costs.  Please see Carriage Terms & Conditions


Free delivery - the threshold for free delivery was increased from 27th October 2014 to a spend of £150 ex VAT.


Proof of Delivery... Proof of delivery is available on orders with a total weight greater than 1kg and is typically available free of charge. We reserve the right to pass on a surcharge if required. Please contact a member of our Customer Services Team using Contact Us


Return of Goods... Customers should be satisfied as to the suitability of goods before placing an order as a re-stocking charge may be levied. We will accept goods being returned for credit if they are in a re-saleable condition on receipt by ourselves. It is the responsibility of the sender to ensure that goods being returned to us are securely packaged. Please contact a member of our Customer Services Team using Contact Us


Refund Policy... Orders can be cancelled within 14 days of receipt. Goods returned must be returned within 14 days of notification of cancelation and refunds will be processed within 14 days of receipt or returned goods in accord with the returns clause above.


Clearance...our Clearance list is Limited Stock, End of Line items, and Short Dated Stock, at reduced prices.


Password Confidentiality... Clayton First Aid have no access to passwords that have been entered, although they can be retrieved by you on request. It is important that only you have this information and that you keep login and password information in strict confidence. This is you, the site visitor's reponsibility. Further information on our security policy can be found in Privacy Policy


Retention Of Title... Legal ownership of products supplied shall remain with Clayton First Aid Limited until payment has been received in full and cleared funds by our bank


Copyright... Whilst great care has been taken in the preparation of this site and it's contents, Clayton First Aid Limited cannot be held responsible for errors, omissions or for the accuracy of advice given. All trademarks and copyrights are acknowledged. Copyright of this site including the associated intellectual property belongs to Clayton First Aid Limited. No part of this site can be copied without the prior written approval from the Directors of Clayton First Aid Limited


VAT... Prices on this site exclude VAT which is added at the prevailing rate and at the billing stage 


Aero Healthcare Ltd (Company Number: 06760143) One The Business Park, Maydwell Avenue, Slinfold, West Sussex, RH13 0AS